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Adobe Media Encoder is not installed, but it is

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So I just bought Creative Cloud and have just started to try to figure out how to use After Effects today.

 

I have imported a movie and added some text animations, and I am trying to export the video to the Media Encoder but I keep getting the following error.

 

AEGP Plugin AEDynamicLInkServer: Adobe Media Encoder is not installed. Please download and install it to use this feature. Go to https://creative.adobe.apps . ( 5027 :: 12 )

 

After I click "OK" I get the next message:

 

AEGP Plugin AEDynamicLinkServer: Failed to connect to Adobe Media Encoder. ( 5027 :: 12 )

 

So I really don't know what do because I have just started using After Effects but I would like some input on how to fix it because I would be able to like to export a video at some point.

 

The Render Engine is installed but whenever I try to open it nothing happens but After Effects opens again. At one point I had four After Effects open at once and didn't realize it.

 

If it matters, I did install the CUDA plugin.

 

So if anyone could give me some information or support on this matter I would greatly appreciate it.

 

Thanks.


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