Trying to render a feature length documentary for a film festival (ie.. I don't have time for this). The project timeline runs 1 hour and 20 minutes. If I try and export or queue the timeline in media encoder to h.264, QuickTime or Select "Match Sequence Settings" as my output format, the media encoder fails to render with the very informative "UNKNOW ERROR" every time at random point in the render procedure. When rendering it as an mpeg once, I am able to see one place where it crashed. It is a place in the timeline where the are no transition, not cuts, no overlays, absolutely nothing out of the ordinary. Yet, it crashed there this time. Next time, it will crash elsewhere.
I am trying to render the timeline on segment at a time. So far, each smaller segment of 20 minute blocks seems to be rending just fine and goes past the points where other renders failed. Looks like Media Encoder can't handle large projects.
Here's all the requested information for a complete diagnosis of the problem.
Error given to me by Media Encoder : "Unknown Error" --that's it. The time rendered varies between 43 minutes and 3 hours.
- Encoding Time: 00:54:04
05/03/2015 05:59:03 PM : Encoding Failed
-------------------------------------------------------
Export Error
Error compiling movie.
Unknown error.
Adobe Premiere Pro CC 8.1 Caravan
2014.2 Release
8.2.0 (65) Build
OS X 10.10.3 (14D136)
iMac (27-inch, Mid 2011)
3.4 GHz Intel Core i7
24 GB 1333 MHz DDR3
AMD Radeon HD 6970M 2048 MB
I'm right handed, my favorite color is blue, the computer is on the Eastern TimeZone
I need this timeline rendered and I'm not interested becoming a forensic-level technical authority on Premiere to get it. This problem has come and gone now for months and is intolerable. I pay for software and I expect it to work, and at least give me something more useful than "UNKNOW ERROR." There is no such thing. As a former developer, I can say with authority that simply dumping to a message that says this is lazy and sloppy programming. Buffer underruns, stack overflows..whatever. Everything is caused by something. I can't begin to diagnose this problem unless Adobe provides software error handing that gives me some idea of what happens. Where did it happen in the timeline? What routine/subroutine gave the error? Was it a codec error? Come on....these things are not unknowable.
Adobe, PLEASE stop coming out with new features when you can't make your existing pay by the month software reliable! Maybe FCPX is worth another look.