Hey everyone,
I have a question about encoding .wav files. They need to be 8 kHz, 16-bit Mono (15 kb/sec) .wav files . I encoded them to 8000 Hz, 16-bit, mono but my client keeps getting an error that they are not in the correct format when she tries to upload them to the phone service that says to make sure they are 8 kHz, mono. The only thing I can think would be the issue is the kb/sec. I'm not the greatest at encoding and am at a loss as to what I may be doing wrong. Any help would be greatly appreciated.