Quantcast
Channel: Adobe Community : Popular Discussions - Adobe Media Encoder (AME)
Viewing all articles
Browse latest Browse all 7030

Latest Release (9.1) Crashes...

$
0
0

This consistently happens using the new H.265 codec with both GPU acceleration and software rendering options:

 

Problem signature:
  Problem Event Name: APPCRASH
  Application Name: Adobe Media Encoder.exe
  Application Version: 9.1.0.163
  Application Timestamp: 564db283
  Fault Module Name: mc_enc_hevc.dll
  Fault Module Version: 6.0.14.2170
  Fault Module Timestamp: 55f6440e
  Exception Code: c000001d
  Exception Offset: 00000000000441aa
  OS Version: 6.1.7601.2.1.0.768.3
  Locale ID: 1033
  Additional Information 1: 3f50
  Additional Information 2: 3f50e0622c4f23f4b9e7373d802ab461
  Additional Information 3: 96b8
  Additional Information 4: 96b818360458bd642364737659d529ec

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

 

I am on a Windows 7 machine with 16GB ram.


Viewing all articles
Browse latest Browse all 7030

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>