I'm baffled by this problem and really need to find a solution ASAP. I am using creative cloud, and files fed directly into media encoder are exporting silent audio tracks. Media encoder appears to complete the export, but the resulting files have no sound.
If I export the same clip from premiere pro from the timeline it works just fine and audio is present.
My theory is that media encoder isn't conforming the audio clips it imports. Any thoughts or fixes? Has anyone here had this issue? Thanks!