I have been rendering .mp4 files using media encoder for years, literally. This is the first time I've had any issues. It just started giving me this error last week after I'd made some revisions to this file and tried re-rendering it. Now it won't render any files at all. I get the same error every time. I've got deadlines to meet and I can't deal with this time consuming issue. I've been all through the forums, but every time I think I find the answer, it's for a PC user and not a MAC user and doesn't apply to me. I'd really like to get back to work. Happy to answer any questions on information needed to solve this problem.
Here is the failed Log:
- Source File: /Users/stephanieaustin/Desktop/STUFF/Houchens 100 Birthday/Houchens 100 Digital Video/Houchens 100 Year Facts _1_AME/tmpAEtoAMEProject-Houchens 100 Year Facts _1 19.aep
- Output File: /Users/stephanieaustin/Desktop/STUFF/IGA Valences & Signage/Digital Signage/Final MOV files/Houchens 100 Year Facts _1.mp4
- Preset Used: Match Source - High bitrate
- Video:
- Audio:
- Bitrate:
- Encoding Time: 768:33:12
08/29/2017 09:51:09 AM : Encoding Failed
-------------------------------------
The Operation was interrupted by user
-------------------------------------
- Source File: /Users/stephanieaustin/Desktop/STUFF/Houchens 100 Birthday/Houchens 100 Digital Video/Houchens 100 Year Facts _1_AME/tmpAEtoAMEProject-Houchens 100 Year Facts _1 19.aep
- Output File: /Users/stephanieaustin/Desktop/STUFF/IGA Valences & Signage/Digital Signage/Final MOV files/Houchens 100 Year Facts _1.mp4
- Preset Used: Match Source - High bitrate
- Video:
- Audio:
- Bitrate:
- Encoding Time: 768:33:31
08/29/2017 09:51:28 AM : Encoding Failed
-------------------------------------
The Operation was interrupted by user
-------------------------------------
- Source File: /Users/stephanieaustin/Desktop/STUFF/Houchens 100 Birthday/Houchens 100 Digital Video/Houchens 100 Year Facts _1_AME/tmpAEtoAMEProject-Houchens 100 Year Facts _1 19.aep
- Output File: /Users/stephanieaustin/Desktop/STUFF/IGA Valences & Signage/Digital Signage/Final MOV files/Houchens 100 Year Facts _1.mp4
- Preset Used: Match Source - High bitrate
- Video:
- Audio:
- Bitrate:
- Encoding Time: 768:37:23
08/29/2017 09:55:21 AM : Encoding Failed
-------------------------------------
The Operation was interrupted by user
-------------------------------------
- Source File: /Users/stephanieaustin/Desktop/STUFF/Houchens 100 Birthday/Houchens 100 Digital Video/Houchens 100 Year Facts _1_AME/tmpAEtoAMEProject-Houchens 100 Year Facts _1 19.aep
- Output File: /Users/stephanieaustin/Desktop/STUFF/IGA Valences & Signage/Digital Signage/Final MOV files/Houchens 100 Year Facts _1.mp4
- Preset Used: Match Source - High bitrate
- Video:
- Audio:
- Bitrate:
- Encoding Time: 768:37:45
08/29/2017 09:55:42 AM : Encoding Failed
-------------------------------------
The Operation was interrupted by user
-------------------------------------
- Source File: /Users/stephanieaustin/Desktop/STUFF/Houchens 100 Birthday/Houchens 100 Digital Video/Houchens 100 Year Facts _1_AME/tmpAEtoAMEProject-Houchens 100 Year Facts _1 19.aep
- Output File: /Users/stephanieaustin/Desktop/STUFF/IGA Valences & Signage/Digital Signage/Final MOV files/Houchens 100 Year Facts _1.mp4
- Preset Used: Match Source - High bitrate
- Video:
- Audio:
- Bitrate:
- Encoding Time: 00:00:00
08/29/2017 09:59:38 AM : Encoding Failed
------------------------------------------------------------
Could not read from the source. Please check if it has moved or been deleted.
------------------------------------------------------------
I'm using the newest version of AE CC 17 and of AME CC 17. OS X El Capitan