Hi,

The Problem

After upgrading to the 2019 version of After Effects (16.0.0 Build 235) and the 2019 version of Media Encoder (13.0 build 203) I am not able to render my footage in Media Encoder. It won't connect to the Dynamic Link Server.
I am able to drag and drop my composition from AE to AME. But when I try to render the composition it gets stuck on 'connecting to the Dynamic Link server'.

My system
MacOS Sierra Version 10.12.6
Processor: 2,7 GHZ Intel Core i5
Memory: 16GB
Videocard: Intel Iris Pro 1536MB

Extra info

It all worked when i was using AME version 12.1.2 and AE version 15.1.2

What I have tried
- I tried this solution AME cannot connect to Dynamic Link Server
(I looked into this further and find out this problem happens when the following conditions are both met.

AE Preferences > General > "Show Start Screen at Startup" is disabled

AE Preferences > New Project > "New Project loads template" is enabled)<- which didn't work for me.

- I tried to install the previous version (12.1.2). I was able to render footage, but wasn't able to drag and drop my AE composition in AME.
- I tried to reinstall AE and AME.
- I tried to reset my AE preferences.
- I checked my Dynamic Link connection in After Effects and Premiere Pro.

Anybody else got this issue? Really appreciate the help!

Thanks!

Hi,

I'm having issues with the 2017 version of Media Encoder.

To start, I exported my files from Adobe Premiere CC 2017 version. I have no problems with audio. Sound is there with the file(s). Everything looks good.

Then, when I use the media encoder to change to another format, I get no audio at all. All of my clips from the new ME has no audio.

I have cleaned the media cache from both Premiere and ME. I also re-installed Media Encoder 2017. So far, nothing has worked. Still no audio on files.

Everything was fine with previous version. Any suggestions?

I have a problem with the encoder after upgrading to version 2019. The same problem occurs on two workstations. At random moments, the program stops working for no particular reason. This is a very big problem for me because I can not go back to the 2018 version at this stage of the post-production and I have to encode over 250 films. The only solution that work for me right now is direct export from Premier Pro. But how can you imagine the employment of someone who is sitting and every 30 minutes is encoding another movie is not the best solution.

What I did:
- reinstall all Adobe apps
- clean cash
- update graphic card drivers
- on one of the stations, I even reinstalled the entire windows
- I tried to encode without CUDA
- I did update to 13.0.1
- I did update to 13.0.2

... nothing works. Since I've experienced the problem, Adobe has already sent two updates, but none of them solved my problem. There is only one machine in the entire office that has no problems with 2019 Encoder and it's a laptop (Lenovo IdeaPad with Intel Core i7 6700HQ and GeForce GTX 950M).

Workstation parameters:
Intel Core i7 7700K

B250-HD3P-CF (Motherboard)

16GB RAM (ViperX)
GeForce GTX 1050Ti

Additional information

all postproduction takes place on network drives available in the local network

Printscreens

1. sometimes hangs during conforming (printscreen was made after 15 minutes in this state - the application did not report any error or crash)

2. but in most cases it looks like this ( the application did not report any error or crash)

Help?

Adobe Media encoder plugin is missing in After Effects. How do you install the plugin?

Dear all,

I have been having problem with AME for months now when rendering Premiere's projects and cant see to resolve the problem. I have look through so many forums and tried all the methods but still got the same problem: most of the videos failed during the export with AME

The GPU I'm using is the geforce gtx 980 ti, so today I tried with another pc with geforce gtx 1080 to see whether the problem was with my GPU. But still FAILED...

Here is the report I got from AME:

When export to QUICKTIME

- Encoding Time: 00:02:04

03/23/2017 05:01:31 PM : Encoding Failed

------------------------------------------------------------

Export Error

Writing with exporter: QuickTime

Writing to file: C:\Users\sleoni2\Desktop\XXX_test.mov

Around timecode: 00:00:06:08

Rendering at offset: 6.320 seconds

Component: QuickTime of type Exporter

Selector: 9

Error code: -1609629695

When export to h.264

------------------------------------------------------------

- Encoding Time: 00:01:03

03/23/2017 05:02:36 PM : Encoding Failed

------------------------------------------------------------

Export Error

Error compiling movie.

Render Error

Render returned error.

Writing with exporter: H.264

Writing to file: \\?\C:\Users\sleoni2\Desktop\XXX_test4k.mp4

Writing file type: H264

Around timecode: 00:00:19:03 - 00:00:19:05

Rendering at offset: 19.120 seconds

Component: H.264 of type Exporter

Selector: 9

Error code: -1609629695

------------------------------------------------------------

- Encoding Time: 00:01:12

03/23/2017 05:45:54 PM : Encoding Failed

------------------------------------------------------------

Export Error

Error compiling movie.

Accelerated Renderer Error

Unable to produce frame.

Writing with exporter: H.264

Writing to file: \\?\C:\Users\sleoni2\Desktop\CCC_4K.mp4

Writing file type: H264

Around timecode: 00:00:14:18

Rendering at offset: 14.600 seconds

Component: H.264 of type Exporter

Selector: 9

Error code: -1609629695

------------------------------------------------------------------------------------------ ------------------------------------------------------------------------------------------ ------------------------

Plus I also get the same errors when I render videos directly with Premiere sometimes, though most of the time they got rendered just fine.

I would really appreciate if someone have a solution with this kind of problems, thanks in advance for your help!

- S

Im running a 2015 iMac 5k retina with 32gb Ram. All software up to date.

When exporting from Adobe Premiere Pro via Media encoder the Colours are over saturated with too much contrast. See top image.

When exporting directly from APP using the Export button (as opposed to Queue) the render is correct and as is in the timeline. See bottom image.

Any thoughts would be greatly appreciated.

I have downloaded the free versions of both of these codecs in the hopes of being able to transcode to each as an intermediate codec for my AVCHD files. The problem is that neither shows up in either my Premiere Pro CS6 or Adobe Media Encoder Import/Export options? What gives? Did I miss something here? How do I get the option to transcode or encode to DnxHD or Cineform on a PC version of CS6?

Greetings,

Why is it, no matter what settings I choose, If I render a video file, the output is ALWAYS a larger file size than the source file? Even if  minimally touched.
Heck even if I trim it to make it shorter, it's still larger.
Here is the AME settings to a project where all I did was put a white box over 4 sec of text. And the final file is almost twice as big and of much crappier quality at these settings

Dear all,

I have been having problem with AME for months now when rendering Premiere's projects and cant see to resolve the problem. I have look through so many forums and tried all the methods but still got the same problem: most of the videos failed during the export with AME

The GPU I'm using is the geforce gtx 980 ti, so today I tried with another pc with geforce gtx 1080 to see whether the problem was with my GPU. But still FAILED...

Here is the report I got from AME:

When export to QUICKTIME

- Encoding Time: 00:02:04

03/23/2017 05:01:31 PM : Encoding Failed

------------------------------------------------------------

Export Error

Writing with exporter: QuickTime

Writing to file: C:\Users\sleoni2\Desktop\XXX_test.mov

Around timecode: 00:00:06:08

Rendering at offset: 6.320 seconds

Component: QuickTime of type Exporter

Selector: 9

Error code: -1609629695

When export to h.264

------------------------------------------------------------

- Encoding Time: 00:01:03

03/23/2017 05:02:36 PM : Encoding Failed

------------------------------------------------------------

Export Error

Error compiling movie.

Render Error

Render returned error.

Writing with exporter: H.264

Writing to file: \\?\C:\Users\sleoni2\Desktop\XXX_test4k.mp4

Writing file type: H264

Around timecode: 00:00:19:03 - 00:00:19:05

Rendering at offset: 19.120 seconds

Component: H.264 of type Exporter

Selector: 9

Error code: -1609629695

------------------------------------------------------------

- Encoding Time: 00:01:12

03/23/2017 05:45:54 PM : Encoding Failed

------------------------------------------------------------

Export Error

Error compiling movie.

Accelerated Renderer Error

Unable to produce frame.

Writing with exporter: H.264

Writing to file: \\?\C:\Users\sleoni2\Desktop\CCC_4K.mp4

Writing file type: H264

Around timecode: 00:00:14:18

Rendering at offset: 14.600 seconds

Component: H.264 of type Exporter

Selector: 9

Error code: -1609629695

------------------------------------------------------------------------------------------ ------------------------------------------------------------------------------------------ ------------------------

Plus I also get the same errors when I render videos directly with Premiere sometimes, though most of the time they got rendered just fine.

I would really appreciate if someone have a solution with this kind of problems, thanks in advance for your help!

- S

Hello All,

I have a question that I think is just something I'm overlooking. I have a Comp with a logo. The logo is made up of various files and does not have a solid background. It's very similar to a lower third.When I render it out in AE via the Render Que I have no issues and the Alpha channel works as expected when imported into PPRO. The setting I use is QuickTime>Animation>RGB+Alpha, etc.

This morning I decided I wanted to start rendering via Media Encoder. I watched the video Colin Smith did a bout a year ago to refresh my memory.

I fired up Media Encoder, dragged my logo comp into ME and everything seemed to being going beautifully. I chose QuickTime> Animation codec>etc.

However when imported the file into PPRO the Alpha channel did not render. Where the Alpha channel is supposed to be PPRO read as black video. I went back in ME and doubled checked all of the settings. I do not see anywhere in ME where you can specify an Alpha channel as you can in AE where you can specify "RGB+Alpha".

Is there a setting in ME to activate/read the alpha channel that I'm missing? I'd really like to use ME for future AE comp renderings but unless I can get around the Alpha channel issue I won't be able to.

CS6 all up to date

Win Vista (not that I think any system specs matter in this instance).

Thank you in advance,

Shane

I currently have Adobe Media Encoder CC. I have a number of family DVDs that I would like to convert each to a single digital file for online storage. All these DVDs have menus. If possible I like the menu part to also be converted -- I know it will not be interactive but its presence will show what all is there.

I know that I can convert individual VOB files to MP4.

Question 1: Is it possible to convert all video VTS*.VOB files (preferably with the menu) into a single MP4?

Question 2: If the above is not possible, is there an option in AME to merge the resulting MP4 files into a single file?

Question 3: If the above approach is not optimal, what is the best way to convert DVD files into a single digital file (with or without the menu part).

Many thanks in advance!

How's it going everyone.

Had a project to export today and it failed in Premiere so I tried in Media Encoder with no luck.

I tried duplicating my sequence.  I rendered the audio.  I rendered the In to Out, and it all worked fine but still couldn't export.

When it was in Media Encoder it says "Failed" and usually fails on the "Preparing Audio" part right at the beginning.  When it's exporting in Premiere, sometimes it renders the audio but gets stuck at 0% indefinitely and I have to Force Quit the program.

I tried exporting from another project and it worked fine.  Even a different sequence from the same one didn't work.  So it must be something in this sequence, but I don't know what.

this is the report from media encoder:

- Encoding Time: 00:00:04

07/13/2016 11:31:33 AM : Encoding Failed

------------------------------------------------------------

Export Error

Error compiling movie.

Export Error

Unable to create audio renderer.

Writing with exporter: H.264

Writing to file: /Volumes/CRUSH VISUALS 1/Everlasting Motions/Isaac and Whitney/Exports/IsaacAndWhitney_FULL_V2.mp4

Writing file type: H264

Around timecode: 00:00:00:00

Component: H.264 of type Exporter

Selector: 9

Error code: 6

------------------------------------------------------------

- Encoding Time: 00:00:10

07/13/2016 12:18:47 PM : Encoding Failed

------------------------------------------------------------

Export Error

Error compiling movie.

Export Error

Unable to create audio renderer.

Writing with exporter: H.264

Writing to file: /Volumes/WD Black 1/WORK/Everlasting Motions/Isaac and Whitney/Exports/IsaacAndWhitney_FULL_V1.mp4

Writing file type: H264

Around timecode: 00:00:00:00

Component: H.264 of type Exporter

Selector: 9

Error code: 6

------------------------------------------------------------

- Encoding Time: 00:00:06

07/13/2016 03:16:25 PM : Encoding Failed

------------------------------------------------------------

Export Error

Error compiling movie.

Import Error

Importer returned bad result.

Writing with exporter: H.264

Writing to file: /Volumes/WD Black 1/WORK/Everlasting Motions/Isaac and Whitney/Exports/IsaacAndWhitney_FULL_V2.mp4

Writing file type: H264

Around timecode: 00:00:00:00

Reading with importer: ImporterFastMPEG

Reading from file: /Users/CRUSH/Documents/Adobe/Premiere Pro/10.0/Adobe Premiere Pro Video Previews/EM_IsaacAndWhitney_V1_CC2015.3.PRV/Rendered - 94000506-4283-4fc3-ac1d-b92969f2601f.mpeg

Reading file type: MPEG

Component: ImporterFastMPEG of type Importer

Selector: 39

Error code: 2

------------------------------------------------------------

Greetings,

Why is it, no matter what settings I choose, If I render a video file, the output is ALWAYS a larger file size than the source file? Even if  minimally touched.
Heck even if I trim it to make it shorter, it's still larger.
Here is the AME settings to a project where all I did was put a white box over 4 sec of text. And the final file is almost twice as big and of much crappier quality at these settings

I currently have Adobe Media Encoder CC. I have a number of family DVDs that I would like to convert each to a single digital file for online storage. All these DVDs have menus. If possible I like the menu part to also be converted -- I know it will not be interactive but its presence will show what all is there.

I know that I can convert individual VOB files to MP4.

Question 1: Is it possible to convert all video VTS*.VOB files (preferably with the menu) into a single MP4?

Question 2: If the above is not possible, is there an option in AME to merge the resulting MP4 files into a single file?

Question 3: If the above approach is not optimal, what is the best way to convert DVD files into a single digital file (with or without the menu part).

Many thanks in advance!

I've been making videos and exporting them perfectly and uploading them to youtube. However, yesterday I go to export this video and I get this message. No idea what to do. Thought Premier pro and media encoder would need updating so I've updated them both to the most recent one, yet it still says it's not installed. Please help, I need to upload videos.

Hello All,

I have a question that I think is just something I'm overlooking. I have a Comp with a logo. The logo is made up of various files and does not have a solid background. It's very similar to a lower third.When I render it out in AE via the Render Que I have no issues and the Alpha channel works as expected when imported into PPRO. The setting I use is QuickTime>Animation>RGB+Alpha, etc.

This morning I decided I wanted to start rendering via Media Encoder. I watched the video Colin Smith did a bout a year ago to refresh my memory.

I fired up Media Encoder, dragged my logo comp into ME and everything seemed to being going beautifully. I chose QuickTime> Animation codec>etc.

However when imported the file into PPRO the Alpha channel did not render. Where the Alpha channel is supposed to be PPRO read as black video. I went back in ME and doubled checked all of the settings. I do not see anywhere in ME where you can specify an Alpha channel as you can in AE where you can specify "RGB+Alpha".

Is there a setting in ME to activate/read the alpha channel that I'm missing? I'd really like to use ME for future AE comp renderings but unless I can get around the Alpha channel issue I won't be able to.

CS6 all up to date

Win Vista (not that I think any system specs matter in this instance).

Thank you in advance,

Shane

I'm running After Effects CC 2015.  When I try to send my composition over to AME I get the following screen.

I click ok and then get this...

Everything was working fine before I did a clean install of windows 10, I ran into a virus that wouldnt go away so I backed up everything and reinstalled all clean software. I ran the adobe cloud cleaner tool and still the programs will not communicate with AME. My firewall is allowing all programs and they are updated to the latest patch per the adobe cloud program.

After effects CC 2015 v13.7.1.6

Adobe media encoder 2018 v12.0
adobe media encoder v2017.1.2

Both AME programs get the error when trying to add the composition through AME directly or through the individual program like Ae or Pr.

If I try to add a composition from AME I get the following popup on both AME versions I listed above...

I am running Windows 10 Pro, and the adobe products are installed into the default location (c:/programs/adobe...)

Thank you for any help...

Windows7 64 bit

Media Encoder CC (7.0.1)

AME worked a while. I exported a couple of jobs to it's queue. All good. Tried to cancel the jobs and it seemed to hang. Had to kill the application from task manager.

Since then AME will not run. It crashes on startup. No splash screen.. nothing. Appears briefly in task manager then dissapears.

I have deleted all files from C:\Users\login\AppData\Roaming\Adobe\Adobe Media Encoder\7.0

Have reinstalled PremierProCC after uninstalling and using the cleanup tool.

Still no luck. Is there a queue file anywhere that should be deleted?  A registry entry maybe?

Hello Forum,

Can anyone recommend decent quality 720p MP4 settings with an MPEG4 container? 

I can only do 720p versions in a quicktime or h264 container which will not play in windows. 

Source is ProRes 422 1080p.  Client requests MP4.  However, the settings for MP4 under the MPEG4 container does not allow for a high enough data rate for 720p.

Thanks!

- Ryan

Hi CC,

I installed updates to various apps in my creative cloud this morning. Media Encoder CC refuses to open. I have uninstalled and re-installed 3 times according to instructions in the forums. Adobe Encoder has encountered an unexpected error and cannot continue.

Can you tell me if there are problems with this installer? I have to explain this to my employer.

Thanks - Pete

High Sierra 10.13.4