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Adobe Media Encoder only using single core of CPU (core parking has already been disabled and did not solve the problem)

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I only edit videos every few months and the last time I edited a video was around 6-9 months ago.  At that time, I noticed AME was only using a single core of the CPU and contacted Adobe who instructed me to disable core parking, which worked.  After disabling core parking AME used 100% of all 12 logical cores to process the video and all was good.  Then last week, I decided to edit another video and noticed AME was very slow and checked and it was again only using a single core to process the video, but core parking is still turned off.  By slow I mean that a 10 minute video with the lens distortion correction preset and one video transition effect is estimated to take nearly 3 hours to complete.  For comparison, the GoPro software processed the same clip with the same effects in 20 minutes.  Also, through troubleshooting with Adobe over the last few days, I have also tried downloading previous versions of the software but the prior versions have the same issue.

 

The video I'm trying to edit was shot on a GoPro Hero 4 Black with 1080p Wide at 60 frames per second.  The default video format for GoPro is .mp4.   The output settings I'm using when I export from Premiere Pro to AME are H.264 with the YouTube 1080p HD.

 

My system:

  • ASUSSabertooth X79
  • Intel core i7 4930k (6 physical cores, 12 logical cores)
  • 16GB DDR3 Quad channel RAM
  • Samsung 830 SSD 128GB
  • NVIDIA GeForce GTX 460 (not CUDA compatible, I know)

 

Please ask if you need any additional information to help solve this problem.


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