Hi -

Our team use Encoder to render videos but we quite often experience error -1609629695

One of the error log is like

------------------------------------------------------------

- Encoding Time: 00:03:26

07/28/2017 04:43:50 PM : Encoding Failed

------------------------------------------------------------

Export Error

Error compiling movie.

Render Error

Render returned error.

Writing with exporter: H.264

Writing to file: \\?\X:\xxxxx.mp4

Writing file type: H264

Around timecode: 00:00:05:17 - 00:00:06:00

Rendering at offset: 5.680 seconds

Component: H.264 of type Exporter

Selector: 9

Error code: -1609629695

------------------------------------------------------------

There are few more points to clarify the issue -

1 - The users suspected a network issue caused this problem but IT confirmed there is not any major network / system changes recently.

2 - Installed product version 2017.0.2 Release Adobe Media Encoder CC

3 - The issue randomly happen with 3 - 4 users on different machines, machine spec are various from SSD to HDD, Windows 10 and 16GB RAM

4 - Blow are the audio and video setting we normally use (already made as a standard to everyone since many months ago)

Thanks in advance!

Hi,

I have  After Effects 2018 (Version 15) and the latest Media Encoder 2018 (Version 12) installed.
When I add to Media encoder queue from AE 2018, it does not link. Same when I try to add a project inside the Media Encoder.
The error that is shown is "Could not connect to Adobe After Effects. Please verify that Adobe After Effects and Adobe Dynamic Link components are installed"

I am a recovering Final Cut Pro user. Switched over about version FCP X 10.3. The railroad tie that broke the camel's back for me was a removed feature I am hoping I can do with Premiere in some way.

In FCP 7 and even FCP X up to 10.3, you had the option of sending a render job to their version of Media Encoder (Called "compressor") just like Premiere Pro can do now. However, you had the option of being able to use a "render cluster" by where if compressor was loaded onto other macs on your network, it would send the job out to one of those nodes or even split it up and send parts of it to several computers to parallel encode the job. Made large jobs faster and allowed you to not have to bog down your processors on you main computer with a render job. Apple just took it out with 10.4, which was a deal breaker for me.

I know Premiere/Media Encoder does not have the ability to split the job up, but was wondering if there as a way I could send a render job to Queue up on the Media Encoder of another system...say my Mac mini server which also has Media Encoder on it. Is there any way to select the path to the Media Encoder and thus have it deploy the render job to the other machine?

Thanks.

Hello!

We just made the big switch to Premiere Pro CC for our TV shows and now that it's time to finalize our first few episodes we are having some major problems batch exporting segments of the show. Sometimes it works, sometimes it works half way through the batch list then crashes, sometimes it crashes right away. There is no consistency, other than crashes are happening all the time. Here's what is happening:

• AME 7.2.0.43 (64-bit)

• Mac OS X 10.9.1 on 2x2.66 GHx 6-Core Intel Xeon, 40 GB 1333MHz DDR3 RAM

• Startup disk is SSD w/ 4GB free space (all footage is on external storage)

• Using Premiere Pro CC to export via AME.

• All recent updates insatlled as of 3/10/14.

The source footage is ProRes 422 720p 59.94 footage from AJA KiPros. Each project has 16 segments - these are individual sequences. There are 7 tracks of audio and 4-5 tracks of video in each. In addition to the video there are targa files that include the score bug, full screen graphics, etc (this is sports). There are also some Adoby Dynamic Link After Effects elements throughout.

Editing has been fairly crashless - however when I File > Export > Media and queue it up in AME, that's when the fun starts.

I can rarely get through an entire batch list - generally within a few files the preview window at the bottom shows that it has halted and nothing further will encode. There is no way to stop or close the program without force quitting. When I have tried to encode from Premiere Pro CC directly, it works, although it is much slower and will only do the one sequence at a time.

I have been trying to encode to two different formats from within AME:

1.) ProRes 422 720 59.94 (just like the source footage) with 4 channels of audio.

2.) ProRes 422 1080i29.97 with 4 channels of audio.

We have different broadcast partners so we need to deliver in these two difference specs. I get crashes regularly on both outputs.

Possibly unrelated but also weird - I've noticed that when AME starts this crashing cycle sometimes Premiere CC won't let me save anyome. The status bar comes up like it's going to save the project but it goes nowhere. I have to quit without saving. Weird.

Can anyone help me further troubleshoot? This is bordering near deal breaker to continue using this software if I have this much trouble when trying to get my project outputted. Thank you!

I just updated both Premiere and Encoder to the latest versions and opened an older Premiere project (from CC 9.1) to export them through Encoder as 422HQ Quicktime file. Both open fine and seem to export fine directly through Premiere, and Queue up fine in Encoder...however, the encoding fails instantly (before any progress bar can even appear).

Consistently getting the following error on any Quicktime export (422, 422HQ, Animation, etc.) although H264 renders work fine. Any ideas? I've never seen such a long error code, nor had renders fail so quickly.

Running CC on a 2012 iMac, 3.2Ghz Intel Core i5 running OS 10.11.6.

Thanks for any insight!

- Encoding Time: 00:00:01

08/09/2016 04:57:15 PM : Encoding Failed

------------------------------------------------------------

Export Error

Error compiling movie.

Export Error

Exporter returned bad result.

Writing with exporter: QuickTime

Writing to file: /Volumes/RHP_10_2016_Delivery/EvilExhumed_DELIVERY/EVILEXHUMED_MASTER/EvilExhumed_Master_ 422HQ.mov

Around timecode: 00:00:00:00

Component: QuickTime of type Exporter

Selector: 9

Error code: 1667785070

Hi,

I have  After Effects 2018 (Version 15) and the latest Media Encoder 2018 (Version 12) installed.
When I add to Media encoder queue from AE 2018, it does not link. Same when I try to add a project inside the Media Encoder.
The error that is shown is "Could not connect to Adobe After Effects. Please verify that Adobe After Effects and Adobe Dynamic Link components are installed"

When exporting footage I generally use AME, and I periodically get error messages that talk about increasing the Profile and Level, but I have no idea what those mean or do. I mean, I read the help guide (http://helpx.adobe.com/media-encoder/using/export-settings-reference.html#video_exports_se ttings), but the explanations for Profile and Level are one-liners that explain all of diddly squat. So with what little cryptic info I've found on the interwebses, I've basically blindly adjusted settings til I've gotten something close to what I want or need. I'd MUCH rather like to understand what they are and how they affect my output so I can actively problem solve on my own. Sooo.....

1a.) What are Profile and Level and what do they do?

1b.) What do the different numerical representations of Level mean/do? The range of choices (1.0, 1.1, 1.2, 1.3, 2.0, 2.1, 2.2, 3.0, 3.1, 3.2, 4.0, 4.1, 4.2, 5.0, 5.1) appears random to my uneducated brain, which likely means there is actually a very good explanation and precise specifications for each one.

2a.) What are some real world applications of given settings? What's common/widely accepted and used?

Thanks!

I am running media encoder on a mac. I have an .mp4 file which is also available as a .mov file but I need it to be an .avi file with linear PCM codec so that I can play it from a thumb drive on my projector. I used a converter to convert the file to .avi but it still doesn't play on the epson projector.

Can you help me achieve this?

There is no .avi option in my premier pro or the media encoder.

Thanks

Sue

Hello,

I have cut 4K footage, from DJI Inspire, with the latest Adobe Premiere CC and made the rendering with Adobe Media Encoder for the final result. For any reason, the movie starts to stutter when the camera is panning. This only appears when I change the speed to make the clip run faster. I currently use 135%.

These are my export settings. Sorry it's in German I think you know the meaning

Here is the video. You can see the stuttering beginning at 0:56 Min. The whole video is on 135% of speed.

Any ideas why this is happen? I tried it to render on two differnt PC's Win 7 and Win 10. Both with Intel i7 CPU 10GB and 16GB RAM.This happens also when I export to full HD.

Any ideas how to solve this?

Best regards.

I made a PowerPoint 2016 slide show that needed to be converted to MJPEG so it can display on an HD television. The tv only supports this video format. PowerPoint doesn't support exporting to mjpeg directly so I exported my PPTX file to mp4, hoping I could convert this with Media Encoder. I opened ME but I don't see the mjpeg format in the Format drop-down in the Export Settings.

Can anyone recommend a reliable way to convert mp4 over to MJEG?

Mac OS 10.10.3

Mac Pro 2013 2.7Ghz 12 core

64GB 1866 MHz DDR3 ECC

AMD FirePro D700 6144 MB

Ive tried the following with Red Raw, Pro Res and  .mp4 footage.  If I add a Lumetri Color effect to a clip or adjustment layer and queue the timeline to Media encoder, no color effects show up on the final compressed file. The only way to get the color effect to show up is to bypass media compressor entirely and export directly from Premiere which stops me from working in Premiere. This is one of many issues I have had with this VERY buggy release. Anybody else experiencing this issue?

Hello!

We just made the big switch to Premiere Pro CC for our TV shows and now that it's time to finalize our first few episodes we are having some major problems batch exporting segments of the show. Sometimes it works, sometimes it works half way through the batch list then crashes, sometimes it crashes right away. There is no consistency, other than crashes are happening all the time. Here's what is happening:

• AME 7.2.0.43 (64-bit)

• Mac OS X 10.9.1 on 2x2.66 GHx 6-Core Intel Xeon, 40 GB 1333MHz DDR3 RAM

• Startup disk is SSD w/ 4GB free space (all footage is on external storage)

• Using Premiere Pro CC to export via AME.

• All recent updates insatlled as of 3/10/14.

The source footage is ProRes 422 720p 59.94 footage from AJA KiPros. Each project has 16 segments - these are individual sequences. There are 7 tracks of audio and 4-5 tracks of video in each. In addition to the video there are targa files that include the score bug, full screen graphics, etc (this is sports). There are also some Adoby Dynamic Link After Effects elements throughout.

Editing has been fairly crashless - however when I File > Export > Media and queue it up in AME, that's when the fun starts.

I can rarely get through an entire batch list - generally within a few files the preview window at the bottom shows that it has halted and nothing further will encode. There is no way to stop or close the program without force quitting. When I have tried to encode from Premiere Pro CC directly, it works, although it is much slower and will only do the one sequence at a time.

I have been trying to encode to two different formats from within AME:

1.) ProRes 422 720 59.94 (just like the source footage) with 4 channels of audio.

2.) ProRes 422 1080i29.97 with 4 channels of audio.

We have different broadcast partners so we need to deliver in these two difference specs. I get crashes regularly on both outputs.

Possibly unrelated but also weird - I've noticed that when AME starts this crashing cycle sometimes Premiere CC won't let me save anyome. The status bar comes up like it's going to save the project but it goes nowhere. I have to quit without saving. Weird.

Can anyone help me further troubleshoot? This is bordering near deal breaker to continue using this software if I have this much trouble when trying to get my project outputted. Thank you!

Hi.

I'm trying to render out a batch of files from AME, but they keep getting stuck at 100%, and never finishing.

AME creates 3 files, a video file, an audio file and the container, but never merges them into one complete file.

Everything seems to render normally if l render directly from Premiere Pro, but as l have a ton of files l need to render out for archiving l'd love to be able to queue it up..

My render settings are:

- H.264/mp4

- Video: 1920x1080 (1,0), 25 fps, Progressive

- Audio: AAC, 160 kbps, 48 kHz, Stereo

- Bitrate: VBR, 2 pass, Target 10.00 Mbps, Max 12.00 Mbps

- The source was deinterlaced

Source files are P2 media; DVCPRO HD.

I am rendering on:

iMac 21,5" late 2012

OS X 10.8.5

CPU: Intel i7 - 3,1GHZ Quad Core

GPU: Nvidia GeForce GT650M 512MB

HD: 251GB SSD / 100 GB free.

RAM: 8+8GB DDR3 1600MHz

with:

Adobe Media Encoder CC (v. 7.2.2.29)

I have tried saving locally, to an external Thunderbolt drive, and to our ReadyNAS server with the same issue.

Any tips?

Regards,

Kristian

I just updated both Premiere and Encoder to the latest versions and opened an older Premiere project (from CC 9.1) to export them through Encoder as 422HQ Quicktime file. Both open fine and seem to export fine directly through Premiere, and Queue up fine in Encoder...however, the encoding fails instantly (before any progress bar can even appear).

Consistently getting the following error on any Quicktime export (422, 422HQ, Animation, etc.) although H264 renders work fine. Any ideas? I've never seen such a long error code, nor had renders fail so quickly.

Running CC on a 2012 iMac, 3.2Ghz Intel Core i5 running OS 10.11.6.

Thanks for any insight!

- Encoding Time: 00:00:01

08/09/2016 04:57:15 PM : Encoding Failed

------------------------------------------------------------

Export Error

Error compiling movie.

Export Error

Exporter returned bad result.

Writing with exporter: QuickTime

Writing to file: /Volumes/RHP_10_2016_Delivery/EvilExhumed_DELIVERY/EVILEXHUMED_MASTER/EvilExhumed_Master_ 422HQ.mov

Around timecode: 00:00:00:00

Component: QuickTime of type Exporter

Selector: 9

Error code: 1667785070

This was the "answered" answer on a post from 2012. vv

Hi CLCTV,

To close this thread, exports interpreted as variable frame rate are now interpreted as constant in AME CC 2014 (8.0), and later. Please create a new thread if you are still having trouble with this issue.

Thanks,

Kevin

Could someone explain with detail how Media Encoder is able to convert a Variable frame rate video to constant? I am personally working with a live stream video and trying to add front and back bumpers in post.

Thanks!

[Moved by moderator from the non-technical Lounge Forum to the AME Forum for technical help]

Hi,

I'm having issues with the 2017 version of Media Encoder.

To start, I exported my files from Adobe Premiere CC 2017 version. I have no problems with audio. Sound is there with the file(s). Everything looks good.

Then, when I use the media encoder to change to another format, I get no audio at all. All of my clips from the new ME has no audio.

I have cleaned the media cache from both Premiere and ME. I also re-installed Media Encoder 2017. So far, nothing has worked. Still no audio on files.

Everything was fine with previous version. Any suggestions?

Hello,

I have cut 4K footage, from DJI Inspire, with the latest Adobe Premiere CC and made the rendering with Adobe Media Encoder for the final result. For any reason, the movie starts to stutter when the camera is panning. This only appears when I change the speed to make the clip run faster. I currently use 135%.

These are my export settings. Sorry it's in German I think you know the meaning

Here is the video. You can see the stuttering beginning at 0:56 Min. The whole video is on 135% of speed.

Any ideas why this is happen? I tried it to render on two differnt PC's Win 7 and Win 10. Both with Intel i7 CPU 10GB and 16GB RAM.This happens also when I export to full HD.

Any ideas how to solve this?

Best regards.

Hi -

Our team use Encoder to render videos but we quite often experience error -1609629695

One of the error log is like

------------------------------------------------------------

- Encoding Time: 00:03:26

07/28/2017 04:43:50 PM : Encoding Failed

------------------------------------------------------------

Export Error

Error compiling movie.

Render Error

Render returned error.

Writing with exporter: H.264

Writing to file: \\?\X:\xxxxx.mp4

Writing file type: H264

Around timecode: 00:00:05:17 - 00:00:06:00

Rendering at offset: 5.680 seconds

Component: H.264 of type Exporter

Selector: 9

Error code: -1609629695

------------------------------------------------------------

There are few more points to clarify the issue -

1 - The users suspected a network issue caused this problem but IT confirmed there is not any major network / system changes recently.

2 - Installed product version 2017.0.2 Release Adobe Media Encoder CC

3 - The issue randomly happen with 3 - 4 users on different machines, machine spec are various from SSD to HDD, Windows 10 and 16GB RAM

4 - Blow are the audio and video setting we normally use (already made as a standard to everyone since many months ago)

Thanks in advance!

I am running media encoder on a mac. I have an .mp4 file which is also available as a .mov file but I need it to be an .avi file with linear PCM codec so that I can play it from a thumb drive on my projector. I used a converter to convert the file to .avi but it still doesn't play on the epson projector.

Can you help me achieve this?

There is no .avi option in my premier pro or the media encoder.

Thanks

Sue

Hi,

I have  After Effects 2018 (Version 15) and the latest Media Encoder 2018 (Version 12) installed.
When I add to Media encoder queue from AE 2018, it does not link. Same when I try to add a project inside the Media Encoder.
The error that is shown is "Could not connect to Adobe After Effects. Please verify that Adobe After Effects and Adobe Dynamic Link components are installed"