Quantcast
Viewing all 7030 articles
Browse latest View live

Could not read from the source. Please check if it has moved or been deleted

hi all,

when i try to render a afx project from media encoder i get the following message

"Could not read from the source. Please check if it has moved or been deleted"

 

i've read on the forum that this is due to an old installation of Premiere.

 

I'm using a brand new computer. the only software installed is my cs5 master collection and the updates from adobe website.

 

win7 pro

i7

16 gig ram

 

cheers

s


Media Encoder hangs rendering a prores proxy under OSX/macOS

System:

Version: Media Encoder 2.1.1 (build 12)

OS: macOS High Sierra 10.13.4

HW: MacBook Pro (Retina, 15-inch, Mid 2015)

GPU:  AMD Radeon R9 M370X 2048 MB /  Intel Iris Pro 1536 MB

 

Settings:

source file: 3840x2160 h264 in quicktime container, 25fps, 4:2:0 8-bit colour, approx 1hr long

Target format: Quicktime / 1024x540 AppleProRes 422 (Proxy)

Renderer: Mercury Playback Engine GPU Acceleration (OpenCL)

 

When invoking "create proxies" under premiere, with the above system/settings, Media Encoder stalls and becomes unresponsive roughly 25% of the way through - though it continues to utilise very high amounts of CPU.  Both source and target files are on the local system disc.  The system is set up to NOT sleep when running of mains power.

 

Given that the estimated transcode time is 4 hours, it's especially painful to lose an hour's time when it dies

Adobe Media Encoder Not Working Properly

AME recently stopped working for me. It will launch when I queue a project to be exported, however, the project won't show up in AME so I can start the export process. I've searched and tried everything I can find with regards to fixing AME but still not working. I see a lot of posts about AME not working throughout the Internet with a few suggestions to fix but nothing seems to work with any regularity with anyone.

 

When it stopped working, I hadn't made any changes to my computer (iMac OS 10.11.3) or to my Adobe apps (I'm a CC subscriber). There was an update to PP and AME available, which I downloaded/installed but still not working.

 

[Moderator note: moved to best forum]

Cannot find HEVC in Adobe Media Encoder CC2017

I have updated to CC 2017 and cannot find the HEVC preset. I have see similar discussion and the problem was related to license issues but I have HEVC in Adobe Premiere CC 2017 and I have already tried to remove license folder to reset license unfortunately when I open Media Encoder outside Adobe premier HEVC is still missing

 

Image may be NSFW.
Clik here to view.
dhdjstfjkrf.png

Stuck at 100%

Hi.

 

I'm trying to render out a batch of files from AME, but they keep getting stuck at 100%, and never finishing.

AME creates 3 files, a video file, an audio file and the container, but never merges them into one complete file.

 

Everything seems to render normally if l render directly from Premiere Pro, but as l have a ton of files l need to render out for archiving l'd love to be able to queue it up..

My render settings are:

- H.264/mp4

- Video: 1920x1080 (1,0), 25 fps, Progressive

- Audio: AAC, 160 kbps, 48 kHz, Stereo

- Bitrate: VBR, 2 pass, Target 10.00 Mbps, Max 12.00 Mbps

- The source was deinterlaced

 

Source files are P2 media; DVCPRO HD.

 

I am rendering on:

iMac 21,5" late 2012

OS X 10.8.5

CPU: Intel i7 - 3,1GHZ Quad Core

GPU: Nvidia GeForce GT650M 512MB

HD: 251GB SSD / 100 GB free.

RAM: 8+8GB DDR3 1600MHz


with:

Adobe Media Encoder CC (v. 7.2.2.29)

 

I have tried saving locally, to an external Thunderbolt drive, and to our ReadyNAS server with the same issue.

 

Any tips?

 

Regards,

Kristian

New update of Media Encoder won't open

Hi CC,

 

I installed updates to various apps in my creative cloud this morning. Media Encoder CC refuses to open. I have uninstalled and re-installed 3 times according to instructions in the forums. Adobe Encoder has encountered an unexpected error and cannot continue.

 

Can you tell me if there are problems with this installer? I have to explain this to my employer.

 

Thanks - Pete

 

High Sierra 10.13.4

No audio when using 2017 Media Encoder

Hi,

I'm having issues with the 2017 version of Media Encoder.

 

To start, I exported my files from Adobe Premiere CC 2017 version. I have no problems with audio. Sound is there with the file(s). Everything looks good.

 

Then, when I use the media encoder to change to another format, I get no audio at all. All of my clips from the new ME has no audio.

 

I have cleaned the media cache from both Premiere and ME. I also re-installed Media Encoder 2017. So far, nothing has worked. Still no audio on files.

 

Everything was fine with previous version. Any suggestions?

Adobe Media Encoder won't start

Not OP, but I have the same problem. AME just won't run. Double click, it's loading, I can see the process in Windows Task Manager but it just goes away again. Tried deleting that watch folder .xml but not working. Here's my spec from the FAQ:

 

  • What version of Adobe Media Encoder? Include the minor version number (e.g., Adobe Media Encoder CS6 with the 6.0.1 update).
    • AME CC from premiere cc 7.0.1
  • What other Adobe applications do you have installed, and what application are you using Adobe Media Encoder with?
    • Premiere Pro. Premiere Pro
  • Have you installed the recent updates? (If not, you should. They fix a lot of problems.)
    • Used creative cloud to update to latest version
  • What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
    • Windows 7. All update patch installed.
  • Are you using Adobe Media Encoder through a Creative Cloud Membership subscription?
    • Yeah
  • What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime".
    • N/A. App won't launch
  • If you are getting error message(s), what is the full text of the error message(s)?
    • No error message
  • Is the problem only occurring with a specific output format or encoding preset? If so, which one? If this is a custom preset not included with AME, then upload the preset file to a file-sharing site and provide a link.
    • No.
  • What were you doing when the problem occurred?
    • Booted up the computer. Launch AME.
  • Has this ever worked before?
    • Yes.
  • What other software are you running?
    • Google Chrome
  • Do you have any third-party codecs installed?
    • Avid DNxHD, Cineform Studio
  • Tell us about your computer hardware. Be especially certain to tell us about third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU).
    • Regular desktop
  • Are you using Mercury Playback Engine GPU Acceleration in Premiere Pro?
    • Yes.

Video is stuttering when changing speed

Hello,

 

I have cut 4K footage, from DJI Inspire, with the latest Adobe Premiere CC and made the rendering with Adobe Media Encoder for the final result. For any reason, the movie starts to stutter when the camera is panning. This only appears when I change the speed to make the clip run faster. I currently use 135%.

 

These are my export settings. Sorry it's in German I think you know the meaning

 

Image may be NSFW.
Clik here to view.
screen1.jpg

 

Image may be NSFW.
Clik here to view.
screen2.jpg

 

Here is the video. You can see the stuttering beginning at 0:56 Min. The whole video is on 135% of speed.

 

 

Any ideas why this is happen? I tried it to render on two differnt PC's Win 7 and Win 10. Both with Intel i7 CPU 10GB and 16GB RAM.This happens also when I export to full HD.

 

Any ideas how to solve this?

 

Best regards.

H.264 video codec for Quicktime in Media Encoder & Premiere Pro

Up until yesterday before I updated to the new release of Premiere and Media Encoder, I had the ability to export H.264 in a Quicktime movie. With this new update, the ability has been removed and it has causes all sorts of problems and delayed some of my work. I want to know if this was suppose to happen or is this a bug of sorts? Aside from this bug, I've already dealt with many new bugs this new update has brought on.

Adobe Media Encoder won't start

Not OP, but I have the same problem. AME just won't run. Double click, it's loading, I can see the process in Windows Task Manager but it just goes away again. Tried deleting that watch folder .xml but not working. Here's my spec from the FAQ:

 

  • What version of Adobe Media Encoder? Include the minor version number (e.g., Adobe Media Encoder CS6 with the 6.0.1 update).
    • AME CC from premiere cc 7.0.1
  • What other Adobe applications do you have installed, and what application are you using Adobe Media Encoder with?
    • Premiere Pro. Premiere Pro
  • Have you installed the recent updates? (If not, you should. They fix a lot of problems.)
    • Used creative cloud to update to latest version
  • What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
    • Windows 7. All update patch installed.
  • Are you using Adobe Media Encoder through a Creative Cloud Membership subscription?
    • Yeah
  • What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime".
    • N/A. App won't launch
  • If you are getting error message(s), what is the full text of the error message(s)?
    • No error message
  • Is the problem only occurring with a specific output format or encoding preset? If so, which one? If this is a custom preset not included with AME, then upload the preset file to a file-sharing site and provide a link.
    • No.
  • What were you doing when the problem occurred?
    • Booted up the computer. Launch AME.
  • Has this ever worked before?
    • Yes.
  • What other software are you running?
    • Google Chrome
  • Do you have any third-party codecs installed?
    • Avid DNxHD, Cineform Studio
  • Tell us about your computer hardware. Be especially certain to tell us about third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU).
    • Regular desktop
  • Are you using Mercury Playback Engine GPU Acceleration in Premiere Pro?
    • Yes.

Adobe Media encoder plugin is missing in After Effects. How do you install the plugin?

Adobe Media encoder plugin is missing in After Effects. How do you install the plugin?

No audio when using 2017 Media Encoder

Hi,

I'm having issues with the 2017 version of Media Encoder.

 

To start, I exported my files from Adobe Premiere CC 2017 version. I have no problems with audio. Sound is there with the file(s). Everything looks good.

 

Then, when I use the media encoder to change to another format, I get no audio at all. All of my clips from the new ME has no audio.

 

I have cleaned the media cache from both Premiere and ME. I also re-installed Media Encoder 2017. So far, nothing has worked. Still no audio on files.

 

Everything was fine with previous version. Any suggestions?

Adobe Media Encoder won't start

Not OP, but I have the same problem. AME just won't run. Double click, it's loading, I can see the process in Windows Task Manager but it just goes away again. Tried deleting that watch folder .xml but not working. Here's my spec from the FAQ:

 

  • What version of Adobe Media Encoder? Include the minor version number (e.g., Adobe Media Encoder CS6 with the 6.0.1 update).
    • AME CC from premiere cc 7.0.1
  • What other Adobe applications do you have installed, and what application are you using Adobe Media Encoder with?
    • Premiere Pro. Premiere Pro
  • Have you installed the recent updates? (If not, you should. They fix a lot of problems.)
    • Used creative cloud to update to latest version
  • What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
    • Windows 7. All update patch installed.
  • Are you using Adobe Media Encoder through a Creative Cloud Membership subscription?
    • Yeah
  • What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime".
    • N/A. App won't launch
  • If you are getting error message(s), what is the full text of the error message(s)?
    • No error message
  • Is the problem only occurring with a specific output format or encoding preset? If so, which one? If this is a custom preset not included with AME, then upload the preset file to a file-sharing site and provide a link.
    • No.
  • What were you doing when the problem occurred?
    • Booted up the computer. Launch AME.
  • Has this ever worked before?
    • Yes.
  • What other software are you running?
    • Google Chrome
  • Do you have any third-party codecs installed?
    • Avid DNxHD, Cineform Studio
  • Tell us about your computer hardware. Be especially certain to tell us about third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU).
    • Regular desktop
  • Are you using Mercury Playback Engine GPU Acceleration in Premiere Pro?
    • Yes.

Convert Mp4 Video to MJPEG

I made a PowerPoint 2016 slide show that needed to be converted to MJPEG so it can display on an HD television. The tv only supports this video format. PowerPoint doesn't support exporting to mjpeg directly so I exported my PPTX file to mp4, hoping I could convert this with Media Encoder. I opened ME but I don't see the mjpeg format in the Format drop-down in the Export Settings.

 

Can anyone recommend a reliable way to convert mp4 over to MJEG?


Stuck at 100%

Hi.

 

I'm trying to render out a batch of files from AME, but they keep getting stuck at 100%, and never finishing.

AME creates 3 files, a video file, an audio file and the container, but never merges them into one complete file.

 

Everything seems to render normally if l render directly from Premiere Pro, but as l have a ton of files l need to render out for archiving l'd love to be able to queue it up..

My render settings are:

- H.264/mp4

- Video: 1920x1080 (1,0), 25 fps, Progressive

- Audio: AAC, 160 kbps, 48 kHz, Stereo

- Bitrate: VBR, 2 pass, Target 10.00 Mbps, Max 12.00 Mbps

- The source was deinterlaced

 

Source files are P2 media; DVCPRO HD.

 

I am rendering on:

iMac 21,5" late 2012

OS X 10.8.5

CPU: Intel i7 - 3,1GHZ Quad Core

GPU: Nvidia GeForce GT650M 512MB

HD: 251GB SSD / 100 GB free.

RAM: 8+8GB DDR3 1600MHz


with:

Adobe Media Encoder CC (v. 7.2.2.29)

 

I have tried saving locally, to an external Thunderbolt drive, and to our ReadyNAS server with the same issue.

 

Any tips?

 

Regards,

Kristian

Video is stuttering when changing speed

Hello,

 

I have cut 4K footage, from DJI Inspire, with the latest Adobe Premiere CC and made the rendering with Adobe Media Encoder for the final result. For any reason, the movie starts to stutter when the camera is panning. This only appears when I change the speed to make the clip run faster. I currently use 135%.

 

These are my export settings. Sorry it's in German I think you know the meaning

 

Image may be NSFW.
Clik here to view.
screen1.jpg

 

Image may be NSFW.
Clik here to view.
screen2.jpg

 

Here is the video. You can see the stuttering beginning at 0:56 Min. The whole video is on 135% of speed.

 

 

Any ideas why this is happen? I tried it to render on two differnt PC's Win 7 and Win 10. Both with Intel i7 CPU 10GB and 16GB RAM.This happens also when I export to full HD.

 

Any ideas how to solve this?

 

Best regards.

Profile and Level? Please help explain

When exporting footage I generally use AME, and I periodically get error messages that talk about increasing the Profile and Level, but I have no idea what those mean or do. I mean, I read the help guide (http://helpx.adobe.com/media-encoder/using/export-settings-reference.html#video_exports_se ttings), but the explanations for Profile and Level are one-liners that explain all of diddly squat. So with what little cryptic info I've found on the interwebses, I've basically blindly adjusted settings til I've gotten something close to what I want or need. I'd MUCH rather like to understand what they are and how they affect my output so I can actively problem solve on my own. Sooo.....

 

1a.) What are Profile and Level and what do they do?

1b.) What do the different numerical representations of Level mean/do? The range of choices (1.0, 1.1, 1.2, 1.3, 2.0, 2.1, 2.2, 3.0, 3.1, 3.2, 4.0, 4.1, 4.2, 5.0, 5.1) appears random to my uneducated brain, which likely means there is actually a very good explanation and precise specifications for each one.

 

2a.) What are some real world applications of given settings? What's common/widely accepted and used?

 

 

 

Thanks!

H.264 video codec for Quicktime in Media Encoder & Premiere Pro

Up until yesterday before I updated to the new release of Premiere and Media Encoder, I had the ability to export H.264 in a Quicktime movie. With this new update, the ability has been removed and it has causes all sorts of problems and delayed some of my work. I want to know if this was suppose to happen or is this a bug of sorts? Aside from this bug, I've already dealt with many new bugs this new update has brought on.

New update of Media Encoder won't open

Hi CC,

 

I installed updates to various apps in my creative cloud this morning. Media Encoder CC refuses to open. I have uninstalled and re-installed 3 times according to instructions in the forums. Adobe Encoder has encountered an unexpected error and cannot continue.

 

Can you tell me if there are problems with this installer? I have to explain this to my employer.

 

Thanks - Pete

 

High Sierra 10.13.4

Viewing all 7030 articles
Browse latest View live


<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>