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Cannot Find HEVC(H.265) Export Option

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When I use Premiere, there is an option to export to HEVC, and at the first time it showed a popup asking install the codec and I clicked yes.

But now I can only find HEVC option in Premiere export menu but cannot find any in Media Encoder.

How to fix this? Thanks.


EError: “AEGP Plugin AEDynamicLinkServer: Adobe Media Encoder is not installed

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I have a corporate license to Adobe software. I am using Premiere Pro CC 2015 and After Effects CC 2015.  Today, I was having an issue using an MP2 file with Premiere Pro.  So I saw something and ran "Updates" hoping it would solve the issue.  I don't know what it did but it broke After Effects.  When trying to export a lower thirds project, I got the following error: “AEGP Plugin AEDynamicLinkServer: Adobe Media Encoder is not installed. Please download and install it to use this feature. Go to https://creative.adobe.com/apps."   which is then followed by AEGP Plugin AEDynamicLinkServer: Failed to connect to Adobe Media Encoder.”  I uninstalled After Effects and Premiere Pro and re-installed them both.  I still get the same error.  I assumed Adobe Media Encoder was installed but when I go look in the same folder where the other Adobe software is (Programs), it's not there. 


How does Adobe Media Encoder get installed (part of PP or AE)? I also found a URL where I could download an AE "update" - ran that and I get an error saying the "patch is not applicable to you".  I think somehow through this process Adobe Media Encoder was uninstalled and not re-installed with either PP or AE.

Profile and Level? Please help explain

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When exporting footage I generally use AME, and I periodically get error messages that talk about increasing the Profile and Level, but I have no idea what those mean or do. I mean, I read the help guide (http://helpx.adobe.com/media-encoder/using/export-settings-reference.html#video_exports_se ttings), but the explanations for Profile and Level are one-liners that explain all of diddly squat. So with what little cryptic info I've found on the interwebses, I've basically blindly adjusted settings til I've gotten something close to what I want or need. I'd MUCH rather like to understand what they are and how they affect my output so I can actively problem solve on my own. Sooo.....

 

1a.) What are Profile and Level and what do they do?

1b.) What do the different numerical representations of Level mean/do? The range of choices (1.0, 1.1, 1.2, 1.3, 2.0, 2.1, 2.2, 3.0, 3.1, 3.2, 4.0, 4.1, 4.2, 5.0, 5.1) appears random to my uneducated brain, which likely means there is actually a very good explanation and precise specifications for each one.

 

2a.) What are some real world applications of given settings? What's common/widely accepted and used?

 

 

 

Thanks!

Video is stuttering when changing speed

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Hello,

 

I have cut 4K footage, from DJI Inspire, with the latest Adobe Premiere CC and made the rendering with Adobe Media Encoder for the final result. For any reason, the movie starts to stutter when the camera is panning. This only appears when I change the speed to make the clip run faster. I currently use 135%.

 

These are my export settings. Sorry it's in German I think you know the meaning

 

screen1.jpg

 

screen2.jpg

 

Here is the video. You can see the stuttering beginning at 0:56 Min. The whole video is on 135% of speed.

 

 

Any ideas why this is happen? I tried it to render on two differnt PC's Win 7 and Win 10. Both with Intel i7 CPU 10GB and 16GB RAM.This happens also when I export to full HD.

 

Any ideas how to solve this?

 

Best regards.

No audio on export

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I'm baffled by this problem and really need to find a solution ASAP.  I am using creative cloud, and files fed directly into media encoder are exporting silent audio tracks.  Media encoder appears to complete the export, but the resulting files have no sound.

 

If I export the same clip from premiere pro from the timeline it works just fine and audio is present.

 

My theory is that media encoder isn't conforming the audio clips it imports.  Any thoughts or fixes?  Has anyone here had this issue?  Thanks!

File size is always larger than source

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Greetings,

Why is it, no matter what settings I choose, If I render a video file, the output is ALWAYS a larger file size than the source file? Even if  minimally touched.
Heck even if I trim it to make it shorter, it's still larger.
Here is the AME settings to a project where all I did was put a white box over 4 sec of text. And the final file is almost twice as big and of much crappier quality at these settings

AME sample.PNG

EError: “AEGP Plugin AEDynamicLinkServer: Adobe Media Encoder is not installed

$
0
0

I have a corporate license to Adobe software. I am using Premiere Pro CC 2015 and After Effects CC 2015.  Today, I was having an issue using an MP2 file with Premiere Pro.  So I saw something and ran "Updates" hoping it would solve the issue.  I don't know what it did but it broke After Effects.  When trying to export a lower thirds project, I got the following error: “AEGP Plugin AEDynamicLinkServer: Adobe Media Encoder is not installed. Please download and install it to use this feature. Go to https://creative.adobe.com/apps."   which is then followed by AEGP Plugin AEDynamicLinkServer: Failed to connect to Adobe Media Encoder.”  I uninstalled After Effects and Premiere Pro and re-installed them both.  I still get the same error.  I assumed Adobe Media Encoder was installed but when I go look in the same folder where the other Adobe software is (Programs), it's not there. 


How does Adobe Media Encoder get installed (part of PP or AE)? I also found a URL where I could download an AE "update" - ran that and I get an error saying the "patch is not applicable to you".  I think somehow through this process Adobe Media Encoder was uninstalled and not re-installed with either PP or AE.

No audio on export

$
0
0

I'm baffled by this problem and really need to find a solution ASAP.  I am using creative cloud, and files fed directly into media encoder are exporting silent audio tracks.  Media encoder appears to complete the export, but the resulting files have no sound.

 

If I export the same clip from premiere pro from the timeline it works just fine and audio is present.

 

My theory is that media encoder isn't conforming the audio clips it imports.  Any thoughts or fixes?  Has anyone here had this issue?  Thanks!


AME ignores AE comp's background color?

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When I render MP4 from AE by AME (this is now forced by Adobe) then in comps with background set to White rendered MP4 have BLACK background.

WTF? Anyone else?

I missed something?

 

Besides rendering now everything 3 times slower with AME (ram preview + slow AME startup + AME render = especially peaceful with 5K footage ) it is now need to make always Solid as background in comps??

Media Encoder render extremely slow

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Render speed of Media Encoder (2018) is x4 slower than premiere pro cc 2018 in same File export with same rendering settings.

Rendering time of the file (4K video. H.264 Mp4.  2 min. length) :  Premiere Pro - 9 min, 

                                                                                                          Media encoder - 41 min

My System:  AMD Ryzen Threadripper x1950 (16-core)

                     GeForce GTX 1070

                     64G RAM of DDR4

                     2 x 256G SSD

Adobe Media Encoder Fail - need help please

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I keep getting a failed error when trying to use Adobe Media Encoder. 

 

I open up my premiere project and select the comp I want.  I switch the format to Quicktime, select h.264 from preset.  Hit the start button and I get the failed sound/icon.

 

2 questions:

1. My comp is 1920x1080 but when I go in it automatically has it as 720... why is it not recognizing the comp size?

2. Is there a way to fix this error?  It seems to export occassionally to my C drive (which is not raid) but it fails to my F drive (Raid 10).  But usually if I export as a wmv or something smaller it exports fine to F.

Adobe Media encoder plugin is missing in After Effects. How do you install the plugin?

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Adobe Media encoder plugin is missing in After Effects. How do you install the plugin?

Adobe Media Encoder Not Working Properly

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AME recently stopped working for me. It will launch when I queue a project to be exported, however, the project won't show up in AME so I can start the export process. I've searched and tried everything I can find with regards to fixing AME but still not working. I see a lot of posts about AME not working throughout the Internet with a few suggestions to fix but nothing seems to work with any regularity with anyone.

 

When it stopped working, I hadn't made any changes to my computer (iMac OS 10.11.3) or to my Adobe apps (I'm a CC subscriber). There was an update to PP and AME available, which I downloaded/installed but still not working.

 

[Moderator note: moved to best forum]

EError: “AEGP Plugin AEDynamicLinkServer: Adobe Media Encoder is not installed

$
0
0

I have a corporate license to Adobe software. I am using Premiere Pro CC 2015 and After Effects CC 2015.  Today, I was having an issue using an MP2 file with Premiere Pro.  So I saw something and ran "Updates" hoping it would solve the issue.  I don't know what it did but it broke After Effects.  When trying to export a lower thirds project, I got the following error: “AEGP Plugin AEDynamicLinkServer: Adobe Media Encoder is not installed. Please download and install it to use this feature. Go to https://creative.adobe.com/apps."   which is then followed by AEGP Plugin AEDynamicLinkServer: Failed to connect to Adobe Media Encoder.”  I uninstalled After Effects and Premiere Pro and re-installed them both.  I still get the same error.  I assumed Adobe Media Encoder was installed but when I go look in the same folder where the other Adobe software is (Programs), it's not there. 


How does Adobe Media Encoder get installed (part of PP or AE)? I also found a URL where I could download an AE "update" - ran that and I get an error saying the "patch is not applicable to you".  I think somehow through this process Adobe Media Encoder was uninstalled and not re-installed with either PP or AE.

Adobe Media Encoder won't start

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Not OP, but I have the same problem. AME just won't run. Double click, it's loading, I can see the process in Windows Task Manager but it just goes away again. Tried deleting that watch folder .xml but not working. Here's my spec from the FAQ:

 

  • What version of Adobe Media Encoder? Include the minor version number (e.g., Adobe Media Encoder CS6 with the 6.0.1 update).
    • AME CC from premiere cc 7.0.1
  • What other Adobe applications do you have installed, and what application are you using Adobe Media Encoder with?
    • Premiere Pro. Premiere Pro
  • Have you installed the recent updates? (If not, you should. They fix a lot of problems.)
    • Used creative cloud to update to latest version
  • What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
    • Windows 7. All update patch installed.
  • Are you using Adobe Media Encoder through a Creative Cloud Membership subscription?
    • Yeah
  • What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime".
    • N/A. App won't launch
  • If you are getting error message(s), what is the full text of the error message(s)?
    • No error message
  • Is the problem only occurring with a specific output format or encoding preset? If so, which one? If this is a custom preset not included with AME, then upload the preset file to a file-sharing site and provide a link.
    • No.
  • What were you doing when the problem occurred?
    • Booted up the computer. Launch AME.
  • Has this ever worked before?
    • Yes.
  • What other software are you running?
    • Google Chrome
  • Do you have any third-party codecs installed?
    • Avid DNxHD, Cineform Studio
  • Tell us about your computer hardware. Be especially certain to tell us about third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU).
    • Regular desktop
  • Are you using Mercury Playback Engine GPU Acceleration in Premiere Pro?
    • Yes.

Profile and Level? Please help explain

$
0
0

When exporting footage I generally use AME, and I periodically get error messages that talk about increasing the Profile and Level, but I have no idea what those mean or do. I mean, I read the help guide (http://helpx.adobe.com/media-encoder/using/export-settings-reference.html#video_exports_se ttings), but the explanations for Profile and Level are one-liners that explain all of diddly squat. So with what little cryptic info I've found on the interwebses, I've basically blindly adjusted settings til I've gotten something close to what I want or need. I'd MUCH rather like to understand what they are and how they affect my output so I can actively problem solve on my own. Sooo.....

 

1a.) What are Profile and Level and what do they do?

1b.) What do the different numerical representations of Level mean/do? The range of choices (1.0, 1.1, 1.2, 1.3, 2.0, 2.1, 2.2, 3.0, 3.1, 3.2, 4.0, 4.1, 4.2, 5.0, 5.1) appears random to my uneducated brain, which likely means there is actually a very good explanation and precise specifications for each one.

 

2a.) What are some real world applications of given settings? What's common/widely accepted and used?

 

 

 

Thanks!

Adobe Media Encoder Fail - need help please

$
0
0

I keep getting a failed error when trying to use Adobe Media Encoder. 

 

I open up my premiere project and select the comp I want.  I switch the format to Quicktime, select h.264 from preset.  Hit the start button and I get the failed sound/icon.

 

2 questions:

1. My comp is 1920x1080 but when I go in it automatically has it as 720... why is it not recognizing the comp size?

2. Is there a way to fix this error?  It seems to export occassionally to my C drive (which is not raid) but it fails to my F drive (Raid 10).  But usually if I export as a wmv or something smaller it exports fine to F.

Media Encoder render extremely slow

$
0
0

Render speed of Media Encoder (2018) is x4 slower than premiere pro cc 2018 in same File export with same rendering settings.

Rendering time of the file (4K video. H.264 Mp4.  2 min. length) :  Premiere Pro - 9 min, 

                                                                                                          Media encoder - 41 min

My System:  AMD Ryzen Threadripper x1950 (16-core)

                     GeForce GTX 1070

                     64G RAM of DDR4

                     2 x 256G SSD

No audio on export

$
0
0

I'm baffled by this problem and really need to find a solution ASAP.  I am using creative cloud, and files fed directly into media encoder are exporting silent audio tracks.  Media encoder appears to complete the export, but the resulting files have no sound.

 

If I export the same clip from premiere pro from the timeline it works just fine and audio is present.

 

My theory is that media encoder isn't conforming the audio clips it imports.  Any thoughts or fixes?  Has anyone here had this issue?  Thanks!

New update of Media Encoder won't open

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Hi CC,

 

I installed updates to various apps in my creative cloud this morning. Media Encoder CC refuses to open. I have uninstalled and re-installed 3 times according to instructions in the forums. Adobe Encoder has encountered an unexpected error and cannot continue.

 

Can you tell me if there are problems with this installer? I have to explain this to my employer.

 

Thanks - Pete

 

High Sierra 10.13.4

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